A. Strategic position
1. The need for, and purpose of, strategic and business analysis
2. Environmental issues affecting the strategic position of an organisation
3. Competitive forces affecting an organisation
4. Marketing and the value of goods and services
5. The internal resources, capabilities and competences of an organisation
6. The expectations of stakeholders and the influence of ethics and culture
B. Strategic choices
1. The influence of corporate strategy on an organisation
2. Alternative approaches to achieving competitive advantage
3. Alternative directions and methods of development
C. Strategic action
1. Organising and enabling success
2. Managing strategic change
3. Understanding strategy development
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D. Business process change
1. The role of process and process change initiatives
2. Improving the processes of the organisation
3. Software solutions
E. Information technology
1. Principles of e-business
2. E-business application: upstream supply chain management
3. E-business application: downstream supply chain management
4. E-business application: customer relationship management
F. Quality issues
1. Quality control, quality assurance, and quality management systems
2. Quality in the information systems development lifecycle
3. Quality initiatives: Six-Sigma
G. Project management
1. Identifying and initiating projects
2. Managing and leading projects
3. Monitoring, controlling and concluding projects
H. Financial Analysis
1. The link between strategy and finance
2. Finance decisions to formulate and support business strategy
3. Financial implications of making strategic choices and of implementing strategic actions
I. People
1. Strategy and people: leadership
2. Strategy and people: performance management
3. Strategy and people: reward management
4. Strategy and people: job design
5. Strategy and people: staff development